{"id":10552,"date":"2024-09-18T13:26:41","date_gmt":"2024-09-18T17:26:41","guid":{"rendered":"https:\/\/cpcx.ufms.br\/?page_id=10552"},"modified":"2025-10-28T15:13:44","modified_gmt":"2025-10-28T19:13:44","slug":"ouvidoria-fala-br","status":"publish","type":"page","link":"https:\/\/cpcx.ufms.br\/en\/ouvidoria-fala-br\/","title":{"rendered":"Ouvidoria Fala BR"},"content":{"rendered":"<p><a href=\"https:\/\/cpcx.ufms.br\/files\/2024\/09\/Fala.BR_.png\"><img fetchpriority=\"high\" decoding=\"async\" class=\" wp-image-10557 aligncenter\" src=\"https:\/\/cpcx.ufms.br\/files\/2024\/09\/Fala.BR_.png\" alt=\"\" width=\"1172\" height=\"293\" srcset=\"https:\/\/cpcx.ufms.br\/files\/2024\/09\/Fala.BR_.png 1000w, https:\/\/cpcx.ufms.br\/files\/2024\/09\/Fala.BR_-300x75.png 300w, https:\/\/cpcx.ufms.br\/files\/2024\/09\/Fala.BR_-768x192.png 768w, https:\/\/cpcx.ufms.br\/files\/2024\/09\/Fala.BR_-730x183.png 730w\" sizes=\"(max-width: 1172px) 100vw, 1172px\" \/><\/a><\/p>\n<p style=\"text-align: justify\">O <strong data-start=\"351\" data-end=\"362\">Fala.BR<\/strong> \u00e9 a <strong data-start=\"367\" data-end=\"426\">Plataforma Integrada de Ouvidoria e Acesso \u00e0 Informa\u00e7\u00e3o<\/strong> do Governo Federal.<br data-start=\"446\" data-end=\"449\">Por meio dela, qualquer cidad\u00e3o pode <strong data-start=\"486\" data-end=\"527\">enviar pedidos de acesso \u00e0 informa\u00e7\u00e3o<\/strong> e <strong data-start=\"530\" data-end=\"570\">registrar manifesta\u00e7\u00f5es de Ouvidoria<\/strong> como <strong data-start=\"576\" data-end=\"637\">den\u00fancias, elogios, reclama\u00e7\u00f5es, sugest\u00f5es e solicita\u00e7\u00f5es<\/strong> aos \u00f3rg\u00e3os e entidades da administra\u00e7\u00e3o p\u00fablica.<\/p>\n<p style=\"text-align: justify\"><div class=\"panel-group\" id=\"custom-collapse-0\">\n<div class=\"panel panel-default\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-0\">O que voc\u00ea pode fazer no Fala.BR?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-0\" class=\"panel-collapse in\">\n\t\t\t\t\t<div class=\"panel-body\">\n<ul class=\"list-group\">\n<li   class=\"list-group-item\">\n<p style=\"text-align: justify\"><strong>Pedido de Acesso \u00e0 Informa\u00e7\u00e3o<\/strong><\/p>\n<ul>\n<li style=\"text-align: justify\">Solicite dados, documentos ou informa\u00e7\u00f5es p\u00fablicas de forma r\u00e1pida e eficiente.<\/li>\n<\/ul>\n<p style=\"text-align: justify\"><\/li>\n<li   class=\"list-group-item\">\n<strong>Den\u00fancias<\/strong><\/p>\n<ul>\n<li style=\"text-align: justify\">Informe sobre irregularidades, m\u00e1s condutas ou situa\u00e7\u00f5es que precisam de aten\u00e7\u00e3o.<\/li>\n<\/ul>\n<p style=\"text-align: justify\"><\/li>\n<li   class=\"list-group-item\">\n<strong>Elogios e Reclama\u00e7\u00f5es<\/strong><\/p>\n<ul>\n<li style=\"text-align: justify\">Reconhe\u00e7a boas pr\u00e1ticas ou aponte falhas para o aprimoramento dos servi\u00e7os.<\/li>\n<\/ul>\n<p style=\"text-align: justify\"><\/li>\n<li   class=\"list-group-item\">\n<strong>Sugest\u00f5es<\/strong><\/p>\n<ul>\n<li>Envie ideias e propostas de melhoria nos servi\u00e7os prestados \u00e0 comunidade.<\/li>\n<\/ul>\n<p style=\"text-align: justify\"><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-default\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-1\">Ouvidoria Internet<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-1\" class=\"panel-collapse in\">\n\t\t\t\t\t<div class=\"panel-body\">\nSe voc\u00ea \u00e9 <strong>servidor, docente, t\u00e9cnico-administrativo ou colaborador<\/strong> de uma institui\u00e7\u00e3o federal, pode registrar suas manifesta\u00e7\u00f5es internas por meio do canal espec\u00edfico da <strong>Ouvidoria Interna<\/strong>, com seguran\u00e7a e sigilo assegurados.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-default\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-2\">Como participar?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-2\" class=\"panel-collapse in\">\n\t\t\t\t\t<div class=\"panel-body\">\n<ul class=\"list-group\">\n<li   class=\"list-group-item\">\nAcesse o site: Fala BR.<br \/>\n<\/li>\n<li   class=\"list-group-item\">\nPreencha o Formul\u00e1rio: Escolha o tipo de manifesta\u00e7\u00e3o e forne\u00e7a as informa\u00e7\u00f5es necess\u00e1rias.<br \/>\n<\/li>\n<li   class=\"list-group-item\">\nEnvie sua Mensagem: Sua solicita\u00e7\u00e3o ser\u00e1 analisada e as provid\u00eancias necess\u00e1rias ser\u00e3o tomadas.<br \/>\n<\/li>\n<li   class=\"list-group-item\">\nAcompanhe o andamento: consulte seu protocolo no pr\u00f3prio portal Fala.BR.<br \/>\n<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<p style=\"text-align: justify\"><div class=\"panel panel-default\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-3\">D\u00favidas Frequentes<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-3\" class=\"panel-collapse in\">\n\t\t\t\t\t<div class=\"panel-body\">\n<p>Antes de enviar sua solicita\u00e7\u00e3o, consulte as <a href=\"https:\/\/www.gov.br\/ouvidorias\/pt-br\/central-de-conteudos\/perguntas-frequentes-2019\"><strong>Perguntas Frequentes<\/strong><\/a> e saiba mais sobre o funcionamento da plataforma.<\/p>\n<p>A Ouvidoria \u00e9 um canal de di\u00e1logo entre a UFMS \u2013 C\u00e2mpus Coxim e a sociedade.<\/p>\n<p>Participe!<\/p>\n<p>Sua contribui\u00e7\u00e3o \u00e9 essencial para aperfei\u00e7oar os servi\u00e7os p\u00fablicos e fortalecer a transpar\u00eancia na Universidade.<\/p>\n<p style=\"text-align: justify\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>O Fala.BR \u00e9 a Plataforma Integrada de Ouvidoria e Acesso \u00e0 Informa\u00e7\u00e3o do Governo Federal.Por meio dela, qualquer cidad\u00e3o pode enviar pedidos de acesso \u00e0 informa\u00e7\u00e3o e registrar manifesta\u00e7\u00f5es de Ouvidoria como den\u00fancias, elogios, reclama\u00e7\u00f5es, sugest\u00f5es e solicita\u00e7\u00f5es aos \u00f3rg\u00e3os e entidades da administra\u00e7\u00e3o p\u00fablica.<\/p>\n","protected":false},"author":55297,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width.php","meta":{"_eb_attr":"","ngg_post_thumbnail":0,"footnotes":""},"coauthors":[124,116],"class_list":["post-10552","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cpcx.ufms.br\/en\/wp-json\/wp\/v2\/pages\/10552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cpcx.ufms.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cpcx.ufms.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cpcx.ufms.br\/en\/wp-json\/wp\/v2\/users\/55297"}],"replies":[{"embeddable":true,"href":"https:\/\/cpcx.ufms.br\/en\/wp-json\/wp\/v2\/comments?post=10552"}],"version-history":[{"count":12,"href":"https:\/\/cpcx.ufms.br\/en\/wp-json\/wp\/v2\/pages\/10552\/revisions"}],"predecessor-version":[{"id":12985,"href":"https:\/\/cpcx.ufms.br\/en\/wp-json\/wp\/v2\/pages\/10552\/revisions\/12985"}],"wp:attachment":[{"href":"https:\/\/cpcx.ufms.br\/en\/wp-json\/wp\/v2\/media?parent=10552"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/cpcx.ufms.br\/en\/wp-json\/wp\/v2\/coauthors?post=10552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}